Privacy & Refund Policy
General Privacy Terms
This Privacy Policy governs how we collect, use, maintain, and disclose information collected from users. Rest assured, we are dedicated to respecting and safeguarding the privacy of our users.
Our Goal
The primary purpose of this declaration is to clarify why we collect and use client data and information. It also explains the necessity of such data collection.
Collecting Exclusive Details
We collect various information and data from its clients and users for service purposes. The information includes but is not limited to:
- Client name
- Email ID
- Contact Number
- Business or Residential Address
- City
- Country
The business & vendor details include but are not limited to:
- Company Information
- Emergency Contact
- Support Contact
- City
- Country
Data Collection Process
We outline the reasons for collecting and using our clients’ data. The Website Design’s web and app design, development, and Quality Assurance departments regularly monitor and manage project UI and KPIs. Additionally, updates regarding web and app monitoring, management, and maintenance are provided to users, vendors, customers, and business associates to ensure optimum performance.
Security Measures
To ensure the confidentiality of collected information, we implement extraordinary security measures. We utilize a powerful HTML5 infrastructure for e-commerce and maintain confidentiality and privacy through advanced SSL certification (Secure Socket Layer), encrypting users’, associates’, vendors’, and customers’ information.
Third-party Concerns
We never share client information with third parties. No third party is authorized to utilize or share the data in any way.
Cookie Policy
The Website Design uses cookies on the site to collect additional information from visitors. The information collected includes but is not limited to:
- Selected network of the website
- Demographics
- Interests on the basis of the website’s look and feel
- The context of the website
Cookies are collected to collectively enhance the user experience. We maintain transparency with our users and do not retain credit/debit card information once a project is closed.
Refund Policy
Our refund policy has been devised to define the situations under which Worldwide wordpress will provide a refund, the procedure for claiming a refund and the responsibility of Worldwide wordpress in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
Eligibility for refund
At Worldwide WordPress every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program.
- Full refund: In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 15 Days to refund the amount.
- Partial refund: If there is a failure to deliver as per our agreed contract terms after the approval of the initial design style. The partial refund will be in proportion to the work completed.
- No refunds: If the project has been completed and uploaded on the server.
- The Refund will be issued using the same payment method used for the original transaction.